construction notice

Notification:
Effective April 1, 2025, McLaren Health Plan is updating the CONNECT portal for Members and Providers. On April 1, 2025, all users must re-register and create a new account to access the portal.

Provider Resources

To learn more about a particular subject, select an option under "Provider Resources" in the left side navigation menu.

Provider Manual

Use the MHP Provider Manual (PDF) to navigate administrative processes and covered services.

User Guides

Create a McLaren CONNECT Physician Portal Account

Contact Provider Relations

Territory Map (PDF)

COVID-19 Resources

  • www.michigan.gov/coronavirus 
  • COVID-19 Public Health Emergency (PHE) 2023 Benefit Changes
    • At the beginning of the COVID-19 pandemic, changes were made to Medicaid eligibility, administration and policies to ease rules for providers and prevent Medicaid beneficiaries from losing coverage. Under federal legislation, The Michigan Department of Health and Human Services will restart monthly eligibility renewals for both fee-for-service Medicaid and Medicaid Health Plans starting in June 2023. Certain waived policies that were in place during the PHE are now in the process of unwinding. The unwind process will continue as the authority for these policies expire.

Hepatitis C Resources

Help eliminate hepatitis C as a health threat with these tools and guidance:

HIV Resources

Advance Directives

An Advance Directive is a form completed by a patient that directs providers how to deliver care in situations when the patient is unable to communicate or make medical decisions for themselves. Advance Directives explain a patient’s health care choices and end-of-life care preferences, and makes them known. The form also allows the patient to identify someone to act as their health care representative with decision-making responsibility for their care if necessary.

An Advance Directive can be detailed and include types of care and/or treatments a patient would accept or refuse to continue their life. Some types of Advance Directives may only address certain situations such as organ/tissue donation, or when to resuscitate (if at all). It gives written notice to all health care providers on how to render services according to the patient’s choices. Encourage patients to regularly discuss their treatment choices with you, family members and their health care representative.

Download CaringInfo’s Michigan Advance Directive Form to share with your McLaren patients.

McLaren Health Plan Patient representative and Advance Directive member information.

Health Literacy

Health literacy is defined in two ways:

  • Personal health literacy is how well a person can find, understand, and use information and services to make decisions about their own health and the health of others.
  • Organizational health literacy is how well organizations equitably help all people find, understand, and use information and services to make decisions about their own health and others.

Find Resources