Our Mission & Vision
Our Mission is to enhance our members' health status in the communities we serve by promoting:
- Preventive care and well-being
- Access to quality health services
- Strong relationships with our members, providers, and employers
Our Vision is to be the premier health plan committed to providing:
- The best value for the members we serve
- The utmost respect and personal attention to our members, providers, and employees
- The highest standard of quality, service, and care
Our History
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $6.6 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 14 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 490-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S. McLaren has 28,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan and Indiana.
The National Committee for Quality Assurance (NCQA) has awarded McLaren Health Plan's Medicaid HMO, Commercial-HMO/POS Combined and Exchange HMO products, a status of Accredited for service and clinical quality that meet NCQA's rigorous requirements for consumer protection and quality improvement. In 2022, NCQA also awarded McLaren Health Plan’s Medicaid HMO with the Distinction in Multicultural Health Care certification. NCQA’s Multicultural Health Care certification recognizes organizations that lead the market in providing culturally and linguistically sensitive services, and working to reduce health care disparities.
McLaren Health Plan has been awarded Pinnacle Awards for Best Practices from the Michigan Association of Health Plans (MAHP) in a variety of categories nearly every year since 2003. Here are some recent highlights:
- 2022 – Diabetes P.A.C.E. program – Preventive Annual Care Exams helping diabetic members stay a step ahead
- 2021 – McLaren F.I.R.S.T. improving the health of the community by addressing hunger
- 2019 – Move on Up (Medicaid) helping parents access children’s services with CSHCS
- 2018 – Better Together (Collaborative Community Health Initiatives)
- 2017 – One by One (Medicaid) Addressing high-cost member needs
- 2016 – Food 4 U (Medicaid) distributing free food to members
- 2015 – Two Way Touch! (Medicaid) integrating physical and mental healthcare
- 2013 – Maximizing a Regulation! (Medicaid) Involving nurse case managers in HEDIS® chart review
Follow the link for a full list of McLaren Health Plan’s Pinnacle Awards and more information.