Navigating Changes: McLaren Health Plan Options for State Employees and Retirees

  • State of Michigan Employees and Retirees

    Special Announcement for State of Michigan Members: McLaren Health Plan Group Market Exit

    Thank you for being a McLaren Health Plan Community (MHP Community) member. We are grateful you chose us as your health care benefits plan.

    After careful consideration, MHP Community will phase out its employer group business to expand focus on its successful Medicaid, Medicare and Individual health plan offerings throughout Michigan. The official exit will be effective Dec. 31, 2024. This means as a State of Michigan employee, your MHP HMO coverage through your employer will be discontinued as of Dec. 31, 2023. McLaren Health Plan coverage cannot be extended under any circumstance beyond December 31, 2023.

    We know you will have many questions. We will work with the State of Michigan to help answer your questions and assist you and your coworkers through this transition. Answers to some frequently asked questions have been provided:

    Q: When will my coverage with McLaren Health Plan end?
    A: We will cover you through 12/31/23, unless your health insurance coverage ends prior to that for any other reason, such as, you depart state service and don’t elect COBRA coverage or you don’t pay for COBRA coverage once elected, or you experience a qualifying life event that results in you disenrolling from McLaren Health Plan.

    Q: What will change for me?
    A: Nothing will change until the end of the employer contract period. You will be provided with other carrier options during your annual Benefits Open Enrollment (BOE) this fall. You must select a new insurance carrier during the BOE.

    Q: Will my claims still be paid?
    A: Yes, your claims will continue to pay for any eligible services provided while your coverage is in effect.

    Q: Will Customer Service still provide support if I have questions about my coverage?
    A: Yes, Customer Service will still be providing support to our members and assisting you with your questions.

    It has truly been our pleasure to be your health care benefits plan. If you have any questions, call our Customer Service team at 888-327-0671 (TTY: 711) for assistance.

    Thank you for choosing McLaren Health Plan. We have put together a comprehensive benefit package designed to make it easy for you to get the care you need, when you need it. With McLaren Health Plan, you have access to thousands of doctors, specialists, clinics and hospitals across the state. As an added benefit, you can see most in-network specialists without a referral. Our preventive and wellness programs, virtual care options and our friendly customer service team will help keep you happy and healthy, too.

    Once you become a member, register on McLaren CONNECT to access your McLaren Health Plan information in one convenient location from your laptop, tablet or mobile device. You can review your enrollment history, request a PCP change, view and print ID cards and explanations of benefits, look up prescription information and more.

    Below you will find links to some helpful resources. If you have any questions about your plan benefits, contact us:

    • Active Employees and Pre-65 Retirees call Customer Service at 888-327-0671 (TTY:711)
    • Medicare Retirees call Member Services at 833-358-2404 (TTY:711)

    State of Michigan Active Employees

    State of Michigan Pre-65 Retirees

    State of Michigan Medicare Retirees - 65 and over, Medicare Advantage Members