Urgent and Emergency Care

McLaren Health Plan Community

When Urgent or Emergency care is needed and you seek services from a McLaren Health Plan contracted provider, you will have the lowest out-of-pocket costs.

If the services provided are rendered by a Secondary network provider, you are protected from balance billing.

If the provider of care is Out-of-Network, benefits provided by Out-of-Network providers have higher out-of-pocket expenses and may result in balance billing.

Please call Customer Service at (888) 327‑0671 during normal business hours, Monday through Friday, 8 a.m. - 6 p.m. if you have questions about Urgent or Emergency care services.

Helpful tip! If you are going to be traveling, call Customer Service prior to leaving — we can help you locate Urgent and Emergency care providers in our Secondary network in the areas that you may be traveling to. This will help protect you from balance billing.