It is the policy of McLaren Lapeer Region to admit and treat all persons without regard to race, color, sex, sexual orientation, national origin, handicap, religious creed or age. All persons and organizations that refer persons for services or recommend McLaren Lapeer Region are advised to do so without regard to a person’s race, color, national origin, handicap or age.
McLaren Lapeer Region will provide access to qualified sign language interpreters and auxiliary aids to sensory-impaired persons at no cost to the patient.
Patients or responsible parties requiring an interpreter or auxiliary aid should contact the Nursing Administration Supervisor or Nurse Manager for the applicable service/department.
In accordance with Section 504 of the Rehabilitation Act, the Patient Satisfaction Office at McLaren Lapeer Region will have available, upon request, a copy of the grievance procedure to be used if a patient believes that he/she has been mistreated, denied equal access to services or discriminated against in any aspect of services because of handicap.